Assessment Kit-ICT30120 Certificate III in Information Technology (Generalist IT Support)

Our assessment resources contain everything you need to begin assessing your learners.

Our assessment resources include:

• Assessment Pack (Student)
• Trainer Assessment Pack (Marking Guide)
• Mapping for each unit of competency
• Assessment Record Tools

Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:

• Industry consultation
• Robust validations
• Assessment of best practice holistic delivery

We provide all documents to you in Microsoft Word format, so you can easily customise them as required. Our assessment resources can be used for an unlimited number of students within your RTO. Don't forget about our QUALITY ASSURANCE GUARANTEE!

* We can develop additional elective units that are not listed on request (Please contact us for further information).

Core units
BSBCRT301 Develop and extend critical and creative thinking skills
BSBXCS303 Securely manage personally identifiable information and workplace information
BSBXTW301 Work in a team
ICTICT313 Identify IP, ethics and privacy policies in ICT environments
ICTPRG302 Apply introductory programming techniques
ICTSAS305 Provide ICT advice to clients
Elective units
BSBTEC201 Use business software applications
ICTICT219 Interact and resolve queries with ICT clients
ICTICT314 Connect internal hardware components (c)
ICTSAS308 Run standard diagnostic tests (c)
ICTICT303 Connect internal hardware components
ICTICT310 Identify and use industry specific technologies