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Winter Sale! Get 65% off * RTO Training Resources!Buy Now
At RTO Training Resources, we are committed to providing you with top-quality training and assessment resources that meet the needs of a variety of learners. Our resources are developed by subject matter experts and instructional designers in consultation with quality and compliance experts, ensuring that they are fit for purpose, industry-relevant, and up-to-date with the latest regulatory expectations and environment. Our resources are also available at low prices, are fully editable, come with a lifetime license, and include updates.
We understand that passing an audit can be challenging and depends on several factors, including contextualization and customization of resources to the needs and requirements of your learner cohort, alignment of practices and behaviors with your documented systems and processes, and use of resources for their intended purpose. To assist you with the audit process, we provide audit assistance to help you comply with auditor expectations and rectify resources if necessary. Our assistance applies only to audits conducted by official registering bodies such as ASQA.
However, please note that changes made to the original form of our resources may affect their overall design and integrity, and therefore, we cannot provide assistance where non-compliance arises from such changes. If an audit report states that there is non-compliance in any of our resources, you must submit the report to us as proof of the finding of non-compliance of that tool. We require a minimum of 15 business days’ notice to resource and complete updates to assessment tools.
If you need assistance during the audit related to the product provided by RTO Training Resources, you can contact us at 1800 266 160 or email us at info@rtotrainingresources.com.au. Our consultants will help you explain how these resources demonstrate compliance. To claim the assistance, you must submit the audit report to us as proof of the finding of non-compliance of that tool. Requests made without the official audit report will not qualify for the compliance assistance.
Please note that from 1st July 2018, in certain audits, ASQA will no longer provide an opportunity for rectification if non-compliance is identified in the audit. Without an opportunity to rectify, we are unable to assist in the audit process. This change to ASQA process affects initial RTO registrations and may affect other types of regulatory audits. Our services are subject to the terms and conditions of our Service Agreement or End User License Agreement, as applicable.
Yes. All our resources include audit assistance. For more information, please visit https://rtotrainingresources.com.au/quality-assurance
If you receive a non-compliant outcome for a product that we have provided, please contact us as soon as possible and provide us with a copy of the audit feedback. If the issue arises from our resources in the form that we supplied them to you, we will assist you to overcome the objection, including helping you to explain how the resources do comply with regulatory requirements, or making necessary rectifications to the resources. If the issue arises from changes that you have made to the resources, any action will not be included in the price of the product, but, if you wish, we can help you at our usual rates.
Yes. We confirm our resources are most up-to-date as we regularly monitor training package updates so we’re first to market with RTO training materials and assessment tools that support changes to a unit of competency.
Yes. You can customise them to meet the needs of your learner cohort and delivery mode. The training resources are provided in Microsoft Office files. All our resources are provided as unlocked copies.
Yes, you can pre-order the resources.
Simply visit the Pre-order collection on our store and place the order.
Please note that the pre-order individual units will be delivered three months after your payment has been received and pre-order qualifications will be delivered up to six months after your payment has been received.
Please contact us if you are unable to find the resources you are looking for. We are happy to provide you with the timeline and quote.
No. The self-study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the learner guide.We provide a comprehensive learner guide as a separate document.
Let us know if you are looking for a general inquiry or a sample product. Please feel free to use the online form and we will get back to you soon!