Leadership

Michelle Newman
Michelle Newman
Managing Director
Senior VET executive with 30+ years of sector leadership across Australia and internationally. Leads business operations, consultants and resource instructional designers across CAQA Groups and Career Calling International. ISO auditor and Lean Six Sigma Green Belt.

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Anna Haranas
Anna Haranas
Former General Manager, LLND Expert & Quality Assurance Consultant
CAQA's language, literacy, numeracy and digital literacy (LLND) expert. 35+ years of cross-industry leadership, certified across six ISO management system standards, Lean Six Sigma Green Belt. Develops the LLND kits and review tools used across the sector.

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Sukh Sandhu
Sukh Sandhu
Executive Director
One of Australia's most experienced voices in VET, higher education, compliance, governance and risk. 30+ years across RTOs, TAFEs and universities, thousands of audits, former Business Systems Project Official for the national VET regulator, Forbes Business Council member, UN Representative and Speaker, ISO auditor, 10x Master's and LLM.

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Stuart Newman
Stuart Newman
Director of Strategic Growth & Partnerships
The national face of CAQA's partnerships. 30+ years of senior customer and operations leadership across utilities, hospitality, retail and real estate, building relationships with RTOs, TAFEs, universities and government agencies nationwide.

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Raj Kiran Kaur
Raj Kiran Kaur
Chief Operating and Financial Officer (COFO)
Leads CAQA's operations and financial management, ensuring every engagement is resourced, governed and delivered to plan across the CAQA Groups.

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Nadia Spain
Nadia Spain
Senior Principal Consultant
Senior principal consultant bridging regulatory requirements and high-quality delivery across VET and higher education, translating ASQA and TEQSA standards into practical, student-centred quality systems.

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Rishabh Arora
Rishabh Arora
Senior Compliance Officer & Team Leader
Works the full compliance lifecycle: gap analysis, internal audits, policy development, TAS review and ASQA/TEQSA audit readiness.

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Harneet Randhawa
Harneet Randhawa
Administration Manager
Administration manager at Career Calling International, coordinating day to day client service.

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Gurshaan Sandhu
Gurshaan Sandhu
Senior Administrative Officer
Administrative officer supporting engagements across Career Calling International.

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Aman Plaha
Aman Plaha
Senior Manager, Information Systems
Architects CAQA's information systems: infrastructure, security and the platforms behind our client work.

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Rukman Sangha
Rukman Sangha
Manager, CAQA Systems
Coordinates CAQA Systems: the platforms and processes behind every engagement.

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Arit Mangal
Arit Mangal
Quality Assurance and Compliance Expert
Quality assurance and compliance specialist across audits, rectifications and the 2025 Standards.

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Chanpreet Singh
Chanpreet Singh
CAQA and CAQA Resources Manager
Manages CAQA and CAQA Resources operations, keeping Australia's largest resource library running.

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Harpreet Randhawa
Harpreet Randhawa
Manager, International Business Relations, CAQA International
Manages CAQA's international business relations and cross-border education partnerships.

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Consultants

Iqbal Hossain
Iqbal Hossain
Administrative Officer
Administrative operations, document control, data quality and reporting, working remotely with the Australian team.

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Jissimran Sandhu
Jissimran Sandhu
Administrative Officer
Administrative officer supporting day-to-day operations and client service across Career Calling International.
Vijay Patel
Vijay Patel
Senior Manager, Online Media Solutions / CAQA Digital
Leads digital media, web presence and creative production across CAQA Digital and Online Media Solutions.

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Dewan Gurung
Dewan Gurung
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Rebecca Reynolds
Rebecca Reynolds
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Heera Moga
Heera Moga
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Amit Sharma
Amit Sharma
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Ahsan Iqbal
Ahsan Iqbal
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Purushottam Niraula
Purushottam Niraula
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Marilou Bagon
Marilou Bagon
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Caitlin O'Connel
Caitlin O'Connel
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Ranu James
Ranu James
Instructional Designer, Resource Writer and Cultural Practitioner
Instructional designer, resource writer and cultural practitioner, bringing cultural safety and authenticity to learning resources.

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Nicole Talarico
Nicole Talarico
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Suzanne Martin
Suzanne Martin
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Gourav Sharma
Gourav Sharma
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Ashish Pathania
Ashish Pathania
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Steve Sutherland-Tomey
Steve Sutherland-Tomey
Instructional Designer and Resource Writer
Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Mandeep Chahil
Mandeep Chahil
Independent Contractor and Instructional Designer
Independent contractor and instructional designer supporting the CAQA resource library.
Jasmeet Chahal
Jasmeet Chahal
RPL Coordinator
Coordinates recognition of prior learning programs and evidence frameworks.

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Ashish Silwal
Ashish Silwal
Website and Software Designer and Developer, Career Calling International and Online Media Solutions
Designs and develops websites and software across Career Calling International and OMS.

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Abishek Timsina
Abishek Timsina
Business and Data Analyst
Business and data analyst, turning provider data into information managers can act on.

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Patrick Satapara (Pratik)
Patrick Satapara (Pratik)
Senior Business Systems Project Officer / Business Analyst
Designs and delivers the business systems behind compliant, efficient training organisations: from data and reporting frameworks to process automation and regulatory alignment.
Pooja Tejashbhai Siddhapura
Pooja Tejashbhai Siddhapura
Business Systems Project Officer
Business systems project officer supporting client implementations and reporting.
Sujain Goyal
Sujain Goyal
CAQA Artificial Intelligence and Virtual Reality Coordinator
Coordinates CAQA's artificial intelligence and virtual reality initiatives, from AI governance to immersive learning.

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Mani Bath
Mani Bath
CAQA Cybersecurity Expert
Cyber security specialist, protecting providers' student data, systems and continuity.

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Sujita Mahajan
Sujita Mahajan
Graphic Designer, Online Media Solutions and CAQA Digital
Graphic designer across Online Media Solutions and CAQA Digital.

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Sahiba
Sahiba
Administrative Officer, Data Analysis and Reporting
Administrative officer specialising in data analysis and reporting.

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Sibtain Jan
Sibtain Jan
Administrative Officer, Data Analysis and Reporting
Administrative officer specialising in data analysis and reporting.

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Nia Kessler
Nia Kessler
Coordinator, Commonwealth School of Languages (CSOL)
Coordinates the Commonwealth School of Languages (CSOL).

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Avneet Bhinder
Avneet Bhinder
Receptionist and Customer Service Officer
First point of contact for reception and customer service across the CAQA Groups.

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