- clearer guidelines on what is expected of RTOs
- greater transparency around each and every clause and requirement
- a focus on continuous improvement, rather than simply meeting the minimum requirements
- greater flexibility in how RTOs can deliver their training and assessment
- stricter penalties for non-compliance
- better protection for students' rights
- improved data collection and monitoring
- providers to have a minimum level of financial viability
- a fit and proper person test for those in management positions
- a move away from prescriptive rules and towards principles-based regulation
- the delivery of high-quality training and assessment services
- RTOs must ensure that their courses are relevant and up-to-date and that they are delivering training that meets industry standards.
- RTOs must have robust systems and processes in place to monitor and evaluate the quality of their training.
- RTOs must have clear guidelines in place for the management of student complaints and appeals.
New Standards for Registered Training Organisations
In early 2023, new standards for Registered Training Organisations (RTOs) are expected to be released, which will emphasise self-assurance practices and organisational culture and practices.
This is a significant change from the current standards, which focus mainly on compliance with government regulations. The new standards are designed to help RTOs create a more holistic approach to quality assurance, one that includes input from all stakeholders.
The following are our expectations from the new standards: