Learner Resources-SIR20216 Certificate II in Retail Services


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    Pre-order now available. Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received.

    Our learner resources contain everything you need to begin training your learners.

    Our learner resources include:

    • Learner Guide
    • PowerPoint Presentation
    • Session Plan
    • Classroom Activities
    • Self Study Guide

    Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:

    • Industry consultation
    • Robust validations
    • Assessment of best practice holistic delivery

    We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered training organisation (RTO). Our learner and assessment resources can be used for an unlimited number of students within your RTO. Don’t forget about our QUALITY ASSURANCE GUARANTEE!

    Learner Guide

    The learner guide meets training package criteria and is developed in a logical order. Formative assessments within the learner guide help VET trainers and teachers identify concepts that students are struggling to understand, skills they are having difficulty acquiring, or learning standards they have not yet achieved. The trainers/teachers can then adjust lessons/sessions, instructional techniques, and academic support accordingly.

    Self-Study Guide

    The self-study guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment.

    Class activities book

    The class activities book helps VET trainers and assessors to create an interactive learning environment. The trainers can use these activities to improve training and support the students in journey towards summative assessment.

    PowerPoint presentation

    The PowerPoint presentation supports the trainer/teacher in creating an interactive learning environment.

    Session Plans

    The session plan enables trainers to deliver effective, engaging and compliant classroom delivery of a qualification.

    We develop resources using the following steps:

    1. We hire subject matter experts to write our learning resources to ensure they are industry and workplace relevant and current.
    2. Before we commence writing our learner resources we identify the requirements of the training package/accredited course and collect feedback from industry.
    3. We design and develop our resources in consultation with VET experts, trainers and assessors and industry experts. This is to ensure each component of the learning resources demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements.
    4. All resources go through a compliance and quality check with highly experienced professionals who have worked in the VET sector, with ASQA and other regulators.

    RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity. Purchasers are asked to agree to a license agreement to this effect prior to purchase.

    Core units
    SIRXCEG001 Engage the customer
    SIRXCOM001 Communicate in the workplace to support team and customer outcomes
    SIRXIND001 Work effectively in a service environment
    SIRXIND003 Organise personal work requirements
    SIRXPDK001 Advise on products and services
    SIRXRSK001 Identify and respond to security risks
    SIRXWHS002 Contribute to workplace health and safety
    Elective units
    SIRRFSA001 Handle food safely in a retail environment
    SIRRINV001 Receive and handle retail stock
    SIRRMER001 Produce visual merchandise displays
    SIRRMER002 Merchandise food products
    SIRXOSM001 Identify and review social media and online platforms for organisational use

    * We can develop additional elective units that are not listed on request (Please contact us for further information).

    Type of Resource

    Qualification

    Availability

    Pre-Order