Assessment Kit-SIR50116 Diploma of Retail Leadership

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    Pre-order now available. Individual units will be delivered three months after your payment has been received and qualifications will be delivered up to six months after your payment has been received.

    Our assessment resources contain everything you need to begin assessing your learners.

    Our assessment resources include:

    • Assessment Pack (Student)
    • Trainer Assessment Pack (Marking Guide)
    • Mapping for each unit of competency
    • Assessment Record Tools

    Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted:

    • Industry consultation
    • Robust validations
    • Assessment of best practice holistic delivery

    We provide all documents to you in Microsoft Word format, so you can easily customise them as required. Our assessment resources can be used for an unlimited number of students within your RTO. Don’t forget about our QUALITY ASSURANCE GUARANTEE!

    Core units
    SIRRSTR001 Undertake strategic planning in retail
    SIRXCHA002 Lead the change process
    SIRXMGT003 Provide leadership to others
    SIRRRTF003 Drive retail profitability
    Elective units
    BSBLDR513 Communicate with influence
    SIRXCEG007 Develop online customer service standards
    SIRXCEG008 Manage disrespectful, aggressive or abusive customers
    SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
    BSBHRM506 Manage recruitment selection and induction processes
    BSBHRM604 Manage employee relations

    * We can develop additional elective units that are not listed on request (Please contact us for further information).

    Type of Resource